FAQs

Frequently Asked Questions

Are you a trustworthy seller?
I only deal with 100% authentic goods. I have been an EBay seller for 10+ years and have accumulated a “Top Rated Seller” and “Power Seller” status with a 100% Positive Feedback Rating. I have completed over 1000 transactions successfully.  My track record is something that I pride myself and the reputation of my company on.

What are my payment options?
At the moment I am only accepting PayPal payments with a Verified Address. PayPal has worked well for me over the years and I feel most
comfortable using their services.

What are my shipping options?
All items will be shipped via USPS Priority Mail (with tracking info) within 1 to 2 business days of receiving and processing the order. All
tracking info will be updated through your PayPal payment information.

When can I expect my item to be delivered?
USPS Priority Mail service has a pretty good track record of delivering the item within 2-3 business days once processed and shipped.

Do you offer returns on your products?
Returns are only offered on brand new products. Products must be returned within 1 week (7 days) of delivery confirmation for a full refund. Sole Food SF is NOT responsible for the return shipping cost. Used products are sold “As Is” and cannot be returned. I inspect all of my used products to ensure they are in respectable condition. Photos and a description will be provided of any flaws on the garment.